House Rules & Policies

TWO BOTTLES INN

Terms of Occupancy

Please read carefully. By completing your registration, you acknowledge and agree to the following terms.

1.NON-TENANCY NOTICE

Your reservation at Two Bottles Inn does not create a landlord-tenant relationship. Occupancy is granted solely as a guest of a licensed lodging establishment and is governed by hotel/inn law, not residential tenancy law.

2.RIGHT OF ENTRY

● Inn staff may enter your room for housekeeping, maintenance, safety inspections, or emergencies.

● Entry will be made with reasonable notice when possible. In the event of an emergency, entry may occur without prior notice.

3.PAYMENT & DEPOSIT POLICY

● Full payment or a valid credit card on file is required at check-in.

● A security/incidental deposit may be collected and will be released within 3–5 business days after departure, less any applicable charges.

● Guests are responsible for all charges incurred during their stay, including damages, extra cleaning fees, or policy violations.

4.HOUSE RULES COMPLIANCE

Guests agree to comply with all Two Bottles Inn house rules, including but not limited to:

● No smoking inside any guest room or common area (designated outdoor areas only)

● No unauthorized guests or visitors in guest rooms

● Quiet hours: [insert time] – [insert time]

● No pets unless pre-approved in writing

● Respect for other guests, staff, and property at all times

Violation of house rules may result in immediate removal without refund.

5.NON-TRANSFERABILITY

Your reservation and room assignment are non-transferable. Guests may not sublet, share, or assign their room or reservation to any other party.

6.SAFETY & CONDUCT

● Guests must not engage in illegal activity on the premises.

● Tampering with fire safety equipment, smoke detectors, or sprinkler systems is strictly prohibited and may result in fines and/or criminal liability.

● Disruptive, threatening, or abusive behavior toward staff or other guests will result in immediate removal.

7.PERSONAL PROPERTY DISCLAIMER

Two Bottles Inn is not responsible for the loss, theft, or damage of personal belongings left in guest rooms, vehicles, or common areas. Guests are encouraged to use in-room safes where available and to keep valuables secure.

8.MAIL & DELIVERY POLICY

● The Inn does not accept mail or packages on behalf of guests for extended-stay reservations without prior written arrangement.

● Any packages received and held are at the sole risk of the guest. Two Bottles Inn assumes no liability for lost, stolen, or damaged deliveries.

9.EXTENDED-STAY POLICY

For stays exceeding [28] nights:

● Weekly housekeeping is standard; daily service may be requested at an additional charge.

● Extended-stay guests must maintain the room in a clean and habitable condition.

● The Inn reserves the right to conduct periodic room inspections with reasonable notice.

● Month-to-month or open-ended stays are not permitted without prior written approval from Inn management.

10.TERMINATION OF OCCUPANCY

Two Bottles Inn reserves the right to terminate a guest's occupancy immediately and without refund for:

● Violation of any Terms of Occupancy or house rules

● Non-payment of charges

● Disruptive, unsafe, or illegal conduct

● Any behavior that poses a risk to staff, guests, or property

Upon termination, the guest must vacate the premises immediately. Local law enforcement may be contacted if necessary.

11.ACCEPTANCE OF TERMS

By signing or electronically acknowledging this registration, you confirm that you:

● Are 18 years of age or older

● Have read, understood, and agree to these Terms of Occupancy

● Accept responsibility for all registered and unregistered guests in your room

● Authorize Two Bottles Inn to charge the payment method on file for any outstanding balances or damages

Two Bottles Inn · Palisade, CO

Questions? Contact us at info@twobottlesinn.com

Two Bottles Inn – Terms & Conditions

These Terms & Conditions apply to all guests with confirmed reservations and have completed the check in process at Two Bottles Inn. By completing check in, the Guest acknowledges and agrees to all policies below.

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1. Reservation & Payment Policies

• Booking Requirements: All reservations must be guaranteed with a valid credit or debit card. By booking, Guest authorizes the Hotel to process charges for all sums due.

• Payment: Full payment is due 72 hours prior to check in unless otherwise specified. Accepted forms include major credit and debit cards.

• Rates: The booking rate includes the base room rate plus all applicable taxes and fees.

• Cancellation: Reservations cancelled at least 72 hours prior to the scheduled check in time incur no charge. Late cancellations are charged for the first night plus tax. No-Shows are charged the full reservation amount.

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2. Check In & Check Out

• Check In Time: Begins at 4:00 PM. Government issued ID is required during the digital check-in process.

• Incidental Deposit: A $250 refundable incidental deposit is required prior to check in. The deposit is released after check out if no damage or outstanding charges are present.

• Check Out Time: 11:00 AM. Late check outs may incur additional charges up to the rate of an additional night.

• Right to Refuse Service: Subject to Colorado and U.S. law, the Hotel may refuse service at its discretion.

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3. Guest License to Occupy

• Limited License: Guest receives a temporary, non exclusive license to use Hotel common areas and an exclusive license to occupy the assigned room for the duration of the stay.

• Non Transferability: This license may not be transferred or assigned. Unauthorized occupants may result in termination of the license.

• Permitted Use: Rooms may only be used for lodging and incidental activities. Illegal, unsafe, or prohibited activities are grounds for termination.

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4. Guest Conduct & Property Rules

• Behavior: Guests must behave in a manner that does not disturb others and complies with all laws.

• Noise Policy: Excessive noise is prohibited. The Hotel uses non recording decibel sensors to monitor noise levels. First violation results in a warning; subsequent violations may result in a $500 penalty and/or termination of the stay.

• Damage: Guests are responsible for any damage caused to Hotel property, including damage caused by individuals invited by the Guest.

• Right of Entry: Hotel staff may enter rooms for maintenance, housekeeping, or emergencies. Notice will be provided when practicable.

• Pet Policy: Pets are not allowed on property. Unauthorized animals incur a $300 penalty.

• Smoking: The Hotel is a non smoking facility. Violations will result in cleaning fees and/or removal from the premises.

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5. Liability & Indemnification

• Hotel Liability: Except for injury or damage caused by the Hotel’s gross negligence or willful misconduct, the Hotel is not liable for damages, losses, or personal property theft.

• Guest Liability: Guest agrees to indemnify and hold harmless the Hotel from claims arising from Guest’s use of the property.

• Kitchen Use Acknowledgment & Liability Disclaimer Each room includes a full kitchen for Guest use. By completing check in, Guest agrees to use all appliances safely and in accordance with their intended purpose. Guests accept responsibility for any injuries, burns, or accidents resulting from cooking or appliance use, except in cases of the Hotel’s gross negligence or willful misconduct. Guests agree to follow posted safety instructions and to ensure all appliances are turned off after use.

• Limitation of Liability: Hotel liability is limited to the amount of the booking price. The Hotel is not responsible for indirect or consequential damages.

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6. Additional Provisions

• Governing Law: These Terms & Conditions are governed by Colorado law. Disputes are resolved in Mesa County District Court.

• Disclaimer of Tenancy: These Terms do not create a landlord tenant relationship.

• Attorney Fees: The non prevailing party in any dispute agrees to pay reasonable attorney fees and costs.

• Entire Agreement: These Terms constitute the full and exclusive agreement between Guest and Hotel regarding the Guest's stay. Additional rules, policies, and house rules may be provided separately in writing and are incorporated by reference into this agreement,

• Severability: Invalid provisions do not affect the remainder of the Terms.

• Acknowledgment: By completing check in, Guest affirms they have read and agree to all Terms & Conditions.

Two Bottles Inn Digital Check In

A seamless, contactless arrival designed for comfort, security, and ease.

At Two Bottles Inn, every stay begins with a smooth, fully automated check in experience. To ensure your room is prepared and your private door code is delivered securely, our digital check in includes two quick steps — both crafted to feel effortless and intuitive.

Step 1 — Secure Your Stay

Shortly after booking, you’ll receive a message inviting you to complete your digital check in. This brief step allows you to:

• Confirm your reservation details

• Verify your payment method

• Add your government-issued ID for secure guest verification

• Place a refundable security deposit hold

This hold is not a charge and is automatically released after your departure. It simply ensures your stay is protected, just as it would be at any boutique hotel.

Step 2 — Your Personalized Guest Experience Portal

After Step 1 and before your arrival, you’ll receive a link to the Guest digital registration as part of your Guest Experience Portal—a thoughtfully curated digital concierge designed to make your stay feel effortless from the moment you arrive. Inside, you’ll find everything you need for a smooth, private, and comfortable visit to Two Bottles Inn.

• Your unique door code for seamless, contactless entry, will be available day of check-in when room is ready, approximately 4pm.

• Arrival and parking guidance, so you can settle in with ease

• A convenient guest chat link for quick questions before or during your stay

• Direct communication with the hotel team whenever you need assistance

• In Room Wi Fi details for staying connected throughout your visit

• House rules and helpful stay information

• Curated recommendations for things to do in Palisade, from local favorites to memorable nearby experiences

With your door code in hand, you can arrive at your convenience and go directly to your room.

Why We Do It This Way

Two Bottles Inn is designed for travelers who appreciate simplicity, privacy, and modern hospitality. Our two step digital check in ensures:

• Secure verification of your reservation

• Safe delivery of your personalized door code

• A fully contactless arrival experience

• A room prepared specifically for you

Most guests complete both steps in under two minutes, and the process feels natural, intuitive, and aligned with the elevated experience we provide.

Two Bottles Inn – Guest Agreement: Security Deposit, Damages & House Rules

Security Deposit / Incidental Hold

A $250 refundable security deposit (credit card pre authorization) is placed on the card used for pre check-in. Two Bottles Inn places a refundable security deposit hold after your reservation is completed. This is a standard pre authorization (not a charge) and is automatically released after checkout once the room is inspected. The hold is processed securely through our digital check in system and ensures your stay is protected.

Damages & Excessive Cleaning

Guests agree to be responsible for any damage or excessive cleaning needs that go beyond normal use. Chargeable items include:

• Stained or damaged linens, towels, bedding, or upholstery

• Broken or missing décor, furniture, or room items

• Damage to appliances, fixtures, or electronics

• Biohazard cleanup

• Service animal damage (actual damage only)

• Tampering with smoke detectors, locks, HVAC, or safety equipment

Charges are applied only for verified issues and always with documentation.

Missing Items

If items are removed from the room, the replacement cost will be charged to the card on file. Examples include: towels, blankets, décor, hair dryers, remotes, kitchen items, or any listed inventory.

Smoking, Vaping & Odors

Two Bottles Inn is a 100% smoke free property.

The following are strictly prohibited inside rooms, patios, balconies, and common areas:

• Smoking or vaping of any kind

• Burning incense, candles, or strong odor products

• Evidence of smoking (odor, ashes, cigarette butts, tampered smoke detectors)

A $250 smoke remediation fee will be charged for any smoking violations.

Pets

No pets are allowed to stay in or visit guest rooms, patios, balconies, or common areas at any time. Unauthorized pets may result in additional cleaning, damage, or remediation charges being applied to the card on file, with documentation. Service animals are permitted as required by law; guests remain responsible for actual damage caused by a service animal.

Inspection & Notification

All rooms are inspected within 24–48 hours after checkout. If an issue is identified, Two Bottles Inn will:

1. Document the issue with photos and written notes

2. Calculate the actual repair or replacement cost

3. Notify the guest through the booking platform or email

4. Apply the verified charge to the card on file

Fairness & Transparency

We do not charge for minor wear, small accidents, or anything resulting from normal use. Charges are applied only when necessary and always with supporting evidence.

Guest Signature

By completing check in, the guest acknowledges and agrees to the above policies.